CollabCards Privacy Policy

CollabCards, a subsidiary of PoemCards Inc. (“we”, “our”, or “us”), values and respects your privacy. The website https://collab.cards/ is owned and operated by CollabCards.

1. OUR PRIVACY PRINCIPLE

Your privacy is paramount. We collect, manage, and safeguard your data with utmost care. This privacy policy details our practices concerning the gathering, using, and sharing of your data due to your interactions, including purchases from our product line, website usage, or business engagements with us. This policy extends to all website users, partners, designers, or any other party engaging with us for professional reasons (“you”). It also elucidates your rights concerning your data and the mechanisms available to you should you wish to complain.

2. WHO WE ARE

CollabCards specializes in creating, developing, and distributing skill-enhancing products tailored for professional and corporate contexts. Our official headquarters is at 86-90 Paul Street, E2CA 4NE, London. As the primary custodian of your data, CollabCards ensures your data’s integrity and confidentiality. For any concerns regarding our privacy policy or data handling practices, please get in touch with us at support@collab.cards.

3. THE DATA WE GATHER AND ITS UTILIZATION

– Voluntary Data Submission: Personal details you willingly provide, such as your name and contact information, are stored when you sign up, navigate our website, purchase our offerings, or engage with us professionally.

– Automatic Data Collection: We employ technologies to automatically log specific data, including but not limited to your device’s IP address, browser type and version, website pages accessed, visit timestamps, duration spent on pages, and unique device markers.

This combined data assists us in the following:

–  Communicating effectively with you.

– Fulfilling our contractual obligations.

– Tailoring our marketing endeavors.

– Streamlining our daily business operations.

Combining voluntarily submitted data with automatically collected information allows us to curate a tailored experience for you across our platforms.

Please note that withholding specific personal data when requested may inhibit or delay our capacity to extend our product or service offerings to you.

4. GATHERING OF YOUR DATA

Your data is primarily collected directly from you—whether through our website, in-person interactions, or via cookies when you navigate our site. For a comprehensive understanding of our cookie practices, please refer to our dedicated section on cookie usage.

5. MARKETING COMMUNICATIONS

With your consent, we aim to keep you informed. This might include updates regarding our products, special offers, promotions, or new releases through various channels like emails, text messages, calls, or postal mail. Your permission is pivotal for such communications (refer to section 3). Remember:

– You can withdraw from our marketing list anytime by contacting us at support@collab.cards or using the ‘unsubscribe’ option in our emails.

– Occasionally, we may request you to revisit your preferences, especially when you opt for more products or due to shifts in legal regulations or our company dynamics.

– We prioritize your data’s sanctity and promise not to share it with external entities for promotional activities.

6. DISCLOSING YOUR DATA

We engage with various third-party entities to optimize our operations:

– Product Delivery includes payment processors, storage facilities, and logistical partners.

– Business Operations: Collaborations extend to marketing firms, website hosting agencies, CRM platforms, IT management, payment systems, and analytics services.

– Your Approvals: We respect your choices, like linking to specific social media platforms or opting for third-party payment mechanisms.

– Financial Transactions: Engagements with our banking partners are routine.

Your data’s security remains a top priority. We collaborate only with organizations that adhere to stringent data protection standards. Occasionally, the need may arise to share your data with:

– External auditors for account evaluations, strictly adhering to confidentiality.

– Professional consultancies, including legal experts, ensuring confidentiality at every step.

– Regulatory and law enforcement bodies to satisfy our legal commitments.

– Potential or existing business stakeholders during significant business manoeuvres, like mergers or acquisitions. While we aim to anonymize

data during such transitions, it’s not always feasible. Regardless, confidentiality remains non-negotiable.

For a deeper dive into our data-sharing practices, please don’t hesitate to contact us.

7. INTERNATIONAL STORAGE AND TRANSFER OF DATA

While our primary offices and several of our third-party partners (refer to section 6) house your data, its storage and processing might span continents. Transferring your data could encompass locations beyond the US, UK, EEA, and Africa. Notably, specific destinations might not match the data protection standards endorsed by the UK government or the European Commission. But be assured, any international data transfer strictly abides by protective mechanisms, including the data protection clauses sanctioned by UK authorities and the European Commission. As mentioned in this policy’s conclusion, you can always contact us for deeper insights into these protective measures.

8. DURATION OF PERSONAL DATA RETENTION

Your data’s tenure with us hinges on its relevance to our offerings and any prevailing legal or administrative necessities. Although we preserve your data to meet possible legal or regulatory obligations, it is disposed of as soon as they are satisfied or becomes obsolete. Our retention policies consider data volume, sensitivity, potential misuse hazards, the data’s intended use, availability of alternatives, and associated regulatory prerequisites. After the stipulated retention timeframe, your data will either be eradicated or rendered anonymous.

9. YOUR DATA RIGHTS

For our associates based in the UK and EEA, rest assured, you are entitled to an array of rights concerning your data, which you can exercise sans any charges.

10. GUARANTEEING DATA SECURITY

At CollabCards, data security isn’t an afterthought—it’s inherent to our operations. Our robust security infrastructures shield your data from accidental losses, misuse, or unauthorized access. Access to your data is strictly on a need-to-know basis, and a professional confidentiality code binds every handler.

We have mechanisms to address such incidents in the unlikely event of a data security lapse. As the law mandates, we are committed to informing you and the relevant regulatory bodies. However, it’s crucial to understand that no system is waterproof, and we can’t pledge absolute protection against unauthorized data breaches.

11. USE OF COOKIES AND RELATED TECHNOLOGIES

Cookies and related digital tools are employed on our website to enrich your browsing experience and to gather insights into user behaviour. Dive deeper into our practices regarding cookies by perusing our dedicated Cookies Policy.

12. THIRD-PARTY LINKS ON OUR SITE

Occasionally, our platform might feature links leading to external websites managed by other entities or our partners. We emphasize the importance of scrutinizing their privacy protocols, as we cannot vouch for, nor are we accountable for, the content or practices of these third-party platforms.

13. UPDATES TO OUR PRIVACY POLICY

Our privacy policy might undergo revisions over time, warranting frequent revisits to this section to stay updated. Notably, if any modifications substantially alter your rights or our obligations, we pledge to actively notify you via email alerts or conspicuous

announcements on our website. The amended terms become binding once uploaded here.

14. COMMUNICATION AND NOTICES

Should there be a need to convey critical information—driven by legal mandates, marketing objectives, or any business consideration—we will determine the most fitting mode of communication. Typically, emails or website notifications serve this purpose.

15. REACH OUT TO US

Your thoughts, queries, and feedback regarding this privacy policy are invaluable. Please direct them to support@collab.cards. 

The latest update to this privacy policy was on 18 September 2023.